Privacy Policy
Effective November 10, 2026
Behind Closed Doors ("we", "us") finds companies that need IT help and introduces them to the IT companies we work for. This policy explains what information we collect, why, and the choices you have. We are based in British Columbia, Canada.
1. Information you give us
When you fill in the form on this site, you give us your name, company, work email, area and website. When you email us or book a call, we also receive what you send and the details of the meeting.
2. Information we collect about businesses
To find companies that may need IT help, we gather publicly available business information, such as:
- public funding filings (for example, SEC Form D filings);
- public job posts and company career pages;
- company websites, and business contact details a company has published, such as a role-based or work email address and a job title;
- basic technical facts about a company's public domain, such as whether its email records are set up.
We do not buy personal email lists, and we do not collect personal (non-work) contact details.
3. How we use information
- to answer your request and set up our service;
- to decide which companies are a good fit for the IT companies we work for;
- to send business-to-business emails, follow-ups and, where chosen by our client, LinkedIn messages about the person's business role;
- to book and track meetings, and to measure what works;
- to keep a do-not-contact list and to meet our legal obligations.
4. Business email and your consent
We only email business addresses that have been published and only about matters relevant to the recipient's role, as allowed under Canada's Anti-Spam Legislation (CASL) and the U.S. CAN-SPAM Act. Every email identifies who it is from, includes a mailing address, and has a simple way to unsubscribe. If you ask us to stop, we stop within 10 business days at most, and the request applies to every client we work with, not just one.
5. Who we share information with
- The IT company you are introduced to. If you reply with interest or book a meeting, we share your business contact details and the reason for the introduction with that one IT company.
- Service providers that help us run the business, such as email hosting, scheduling, payments and AI writing tools (for example, Anthropic, which helps draft and sort messages). They may only use the information to provide their service to us.
- When the law requires it.
We do not sell personal information.
6. Cookies and tracking
This site does not use advertising or analytics cookies. Fonts are loaded from Google Fonts, which means your browser sends your IP address to Google when the page loads.
7. Where information is stored
Our service providers may store information in Canada, the United States or other countries. Information stored outside Canada may be accessed under the laws of that country.
8. How long we keep it
We keep information only as long as we need it for the purposes above. We keep do-not-contact requests permanently, so we can keep honoring them.
9. Your choices
You can ask to see, correct or delete the information we hold about you, or ask us to stop contacting you, at any time. Email us at the address below, or use the unsubscribe link in any email.
10. Security
We use reasonable safeguards to protect information. No method of storing or sending information is completely secure.
11. Changes
If we change this policy, we will post the new version here with a new effective date.
12. Contact
Questions or requests: hello@behindcloseddoors.ai